Lost property

If you have lost your Travel Card, you can contact the Travel Card customer service after 2pm on the day following the loss, tel. 09 4766 4000 (Mon-Fri 7am-7pm, Sat-Sun 9am-5pm), or a Travel Card service point.

 

If you have lost property on a bus, tram, metro, commuter train or Suomenlinna ferry, contact Suomen löytötavarapalvelu.  You can contact the office by phone or fax, or by filling in an inquiry from online. The office charges a fee for the lost and found items.

 

Suomen löytötavarapalvelu

Street address: Mäkelänkatu 56, 00510 Helsinki
www.loytotavara.net
Mon-Fri 10am–6pm and Saturday 10am–2pm
tel. 0600 41006 (1,97 euros/min+lnc)
fax 0600 14108 (1,97 euros/fax)

 

If you have lost property on buses operated by Pohjolan Liikenne or at Kamppi bus station, contact Suomen löytötavarapiste, tel. 0600 04441 (1.67 euros/min + lnc), Narinkka 3, Kamppi, Helsinki

 

If you have lost property on a U line bus, contact the bus company in question.

The names of bus operators are shown at the bottom of timetables for each route.